Many people don’t spend too much time thinking about where their medical supplies come from: their physician recommends something and they grab it from the office or a retail store. This might seem fine, but what would you do if you had a question about that ankle brace or pain-relieving gel?
Actimed Australia is the leading wholesale medical equipment distributor because we take the time to anticipate a patient’s needs and provide up-to-date, informed and professional advice to all of our customers. We are proud to be a privately-owned company based in Western Australia that provides all sorts of medical supplies to hospitals, podiatry centres, physiotherapy clinics, chiropractor practices, and medical sports facilities.
We also equip occupational therapists, beauty therapists, and age care professionals with the tools they need to provide the best possible outcomes for our patients. We can also offer advice and assistance to the general public if they aren’t sure where to source what they need, or simply wish to purchase their medical supplies from a trustworthy Australian company.
Please continue reading to learn more about what separates us from every other medical equipment supplier in our service area!
What We Sell
Actimed Australia stocks the market-leading brands that our customers have come to rely upon, including PreMax, USL, Gymnic, Loumet Fitness, Red Coral, Rock Tape, Darco, JS Sports, Seirin, Better Nature, Art of Motion, FlexEze, Hwato Ultraclean ICB, BSN, Smith & Nephew, and Otto Bock to name some examples.
We also work with both large clients and individual patients to develop a better understanding of their needs. We constantly receive feedback from our clinic partners that allows us to source innovative products and technologies that allow us to expand our product offerings to best cater to the needs of our clientele. Our close relationship with many of the top doctors in Australia also allows us to keep abreast of the latest technologies and innovations available.
As a leading wholesale medical equipment distributor, we don’t need to charge our customers the same retail markups that you might find in other places. We also offer regular promotions on select merchandise to make it even easier to get what you need at a price you can afford.
We also maintain a fully-stocked warehouse that allows us to have more product SKUs on-hand than many of our competitors. If you need something today and can’t seem to find it elsewhere, we strive to be the solution you’re looking for.
In short, we are the only medical supply shop you need if you are looking for finger splints, elastic sports tape, cold therapy equipment, pregnancy pillows, or a fresh stock of medical containers. Please follow the links provided to browse our complete inventory of products in a variety of categories.
What Makes Us Different
We know that we’re not the only medical supply shop available for customers to purchase medical products, so we differentiate ourselves by offering superior customer service you simply won’t find anyplace else. For example, our retail locations offer free fitting services so that you know your equipment is the right fit before you commit to a purchase. Our expert team collectively has years of medical experience and are always happy to answer any questions you have using common terminology you can understand. We understand that Doctors and other medical professionals may use technical jargon that can confuse patients, so we do our best to help you navigate our products in terms you will understand.
We are also committed to the Australian community that we share with our customers. We are honoured to have sponsored the University of Western Australia, Norte Dame University, Murdoch University, Kingsley Soccer Club, South Fremantle Football Club, and a variety of well-known charities in the past and are always looking for new opportunities to help out in the future. If you know of a worthwhile cause or sports club in need of assistance, please contact us to see how we might be able to help.
Our Delivery Policies
At Actimed, we also try to differentiate ourselves by making it as easy and inexpensive as possible for medical practices to get what they need. For instance, we offer free shipping on trade account orders over $100 in the Perth metropolitan area if you place your order online, by fax, or via email. Likewise, shipping is free for trade account customers in WA Country for similarly-placed orders over $250, while the rest of Australia’s metropolitan areas enjoy free shipping on orders over $500.
Delivery charges are variable if your office is outside a metropolitan area, but you can rest assured that we will always look for the cheapest way to get you the supplies you need. Heavy and bulky items may not qualify for our best shipping offers, but we promise to try and keep your freight charges as low as possible.
We are also happy to provide full refunds to medical clinics for returned merchandise provided both product(s) and packaging are in good condition. Simply contact our friendly staff within three days of delivery and remember to include your invoice with the returned products. We cannot offer refunds to private consumers for hygienic reasons, so we strongly advise all customers to know exactly what they need before heading to one of our retail locations.
Contact Us Today
Our medical supply shop and warehouse are conveniently located centrally in Osborne Park, Western Australia with easy Freeway access. If you are unable to attend our store in person, we are also happy to answer any questions you have via the numbers provided on our “Contact Us” tab on our home page’s banner. We’re active on social media platforms such as Facebook and Instagram as well, so feel free to reach out. We also offer free online quotes via the tab on the right of this webpage if you simply want customized pricing information.
Between an outstanding selection, exceptional customer service, and a commitment to making medical supplies as accessible as possible, Actimed Australia is the leading medical equipment supplier for a variety of reasons. We look forward to serving all of your medical needs!